FAQs

Shopping Information

Pcstore.pk ships parcels throughout Pakistan using M&P Courier and PC Store Express Delivery however on some occasion parcels may be delivered by 3rd party agents or via one of our company delivery vehicles.

We don’t deliver internationally at the moment. However, you can still send us your orders from abroad if you want us to deliver them anywhere in Pakistan. 

All confirmed orders will be shipped within 24 working hours and delivered with in the next day. However, in unexpected circumstances (technical failures, strikes, delivery is to remote areas or dispatching delays from courier) regular delivery might from extend from 1 to 5 working days. For further details, please refer to our Shipping Policy.

Payments

We accept the following payment methods for purchases on pcstore.pk:

  1. Credit/Debit Cards (Visa, MasterCard, American Express)
  2. Bank Transfers
  3. Cash On Delivery
  4. Easypaisa or Jazz Cash

At pcstore.pk, your security is our priority. Shop with confidence knowing that our state-of-the-art encryption technology ensures your online payments are secure and your personal information is protected.

Orders & Returns

Placing an order at pcstore.pk is quick and straightforward. Follow these simple steps to get your desired products:

  1. Exploring Products:
    Explore our user-friendly website at pcstore.pk. Navigate through our categories or use the search bar to find the products you’re interested in.
  2. Product Selection:
    Click on a product to view detailed information, including specifications, pricing, and customer reviews. Select the desired quantity and any available product variations.
  3. Add to Cart:
    Once you’ve made your selection, click the “Add to Cart” button. You can continue shopping or proceed to checkout if you’ve completed your selection.
  4. Review Cart:
    Visit your shopping cart by clicking the cart icon. Review the items, quantities, and prices to ensure they meet your requirements.
  5. Checkout:
    Ready to buy? Click “Proceed to Checkout” to initiate the checkout process. Provide your billing details, shipping address, and any other necessary information.
  6. Payment:
    Choose your preferred payment method. We keep it safe and secure. Enter your details, and you’re almost done!
  7. Place Order:
    Review your order summary to confirm all details are accurate. Click “Place Order” to complete your purchase.
  8. Order Confirmation:
    Once your order is successfully placed, you’ll receive an order confirmation email containing a summary of your purchase, along with an order number for reference. Our sales representative may reach you on whatsApp to verify your shipping details.
  9. Track Your Order:
    Keep an eye on your email for shipping updates. You can also log in to your pcstore.pk account to track your order’s progress.

If you encounter any issues or have questions during the ordering process, feel free to reach out to our customer support team. We’re here to assist you.

If you need to cancel or make changes to your order, follow these simple steps:

  1. Log in to your pcstore.pk account using your credentials.
  2. Go to “Order History” in your account dashboard.
  3. Find the specific order you want to cancel or modify and click on it.
  4. To cancel, click “Cancel Order.” To make changes, contact our support team promptly.
  5. You’ll receive an email confirming your cancellation or changes. For modifications, our team will guide you through the process.

If you encounter any issues or need assistance, feel free to reach out to our customer support team.

No, an account is not required. You can place an order as a guest on pcstore.pk. However, creating an account offers benefits like order tracking and a quicker checkout process.

Yes, you can track your order if you are registered at pcstore.pk. However. if you have placed your order as a guest you can contact our customer support team 

For eligible products, you can return within 7 days if undamaged and unopened. Follow our return process for a seamless experience. Please refer to our Returns Policy for more.

Yes note that return shipping charges are the responsibility of the customer.